We do offer a free of charge alteration service on all Bespoke and or Made to measure garments on our website.
Please note that once you have placed your order and provided us with the measurements, design and details of your bespoke and or made to measure item a custom job is carried-out based on your request, such items are not refundable and we can not offer returns or exchanges.
However when there is a problem with the fit of the garment we do offer a free of charge alteration service to all customers who have ordered their Bespoke or Made to measure garments on our website. Alterations are offered only to help you get the best possible fit.
We can not offer this service if you have changed your mind regarding the design of your Bespoke and or Made to measure garment, lets say:
if you think you would like your dress to be shorter than the length that you originally requested, in which case we can still carry out an alteration but additional charges will apply.
Please visit out company policies for more details, or you can always email us email@example.com